October is National Information Literacy Awareness Month. As manager of research and development, MotivAct’s Barbara Combes Ingrassia calls information literacy a must-have workforce development skill. “To cite a very current example,” she says, “before a person can actually access health insurance, they must be able to understand and interpret various plans offered in order to make a wise decision. That process requires information literacy skills. Our workforce must rely on those skills as well, as it embodies accountability, ethical behavior, and transparency.”

As a Certified Copyright Manager, Ingrassia coaches academic and business organizations through the “grey, murky ooze” that is copyright in the Digital Age. She views copyright literacy and management as an essential risk management skill for any professional organization.